Operations Outsourcing

Our outsourcing practice is designed to maximize the cost savings and efficiencies of offshoring/nearshoring while addressing and minimizing legal, privacy, and compliance risk.
We represent both outsourcing companies and their clients in diligence, contract negotiation, licensing, oversight policies/procedures, and sourcing arrangements. Specific areas include:
- Privacy and data security
- Regulatory compliance
- AML/KYC
- FCPA
- Cross border information sharing
- Quality control
- Employment verification/onboarding
- Corporate disclosure

Coordinated the outsourcing of a client’s contract tracking process and trained its outsourced legal support staff on contract term analysis.
Prepared a legal risk memo for a client’s offshoring arrangement. Issues addressed included security and cross border data sharing.
Drafted the master services agreement, scope of work agreement, and service level agreement on behalf of a knowledge process outsourcing firm providing services to a multinational consulting group.
Negotiated terms of financial firm clients’ offshoring of compliance surveillance, investment management, research, and risk operations.
Trained offshore legal and compliance staff on compliance policies for a financial firm client.