Operations Outsourcing
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Our outsourcing practice is designed to maximize the cost savings and efficiencies of offshoring/nearshoring while ensuring that key issues such as security, support, and downtime are addressed with clarity and specificity.
Our outsourcing clients are largely in the financial sector but also include business technology consulting firms seeking staff and resource augmentation.
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Key issues that arise in these transactions include:
- Privacy and data security
- Regulatory compliance
- AML/KYC
- FCPA
- Cross-border information sharing
- Quality control
- Employment verification/onboarding
- Corporate disclosure
- Intellectual property
Sample Projects :
- Represented a US-based provider of business-driven technology solutions in the acquisition of its outsourced delivery team.
- Drafted the master services agreement, and created a framework for ongoing SOWS
- Advised a knowledge process outsourcing firm seeking to provide services on an ongoing basis to one of the "Big Four" global consulting firms.